Features:
- 5.8 GHz digital spread spectrum signal
- Includes 2 handsets and remote charger station
- Caller ID with 50-name-and-number log
- 50-name-and-number phonebook
- Base and handset speakerphones, conference capability
Accessories:
Product Description
CANADA 5.8GHz cordless
Product Description
VTech's ip5825 cordless phone system offers 5.8 GHz digital spread spectrum operation and a comprehensive combination of features at an affordable price. 5.8 GHz DSS transmission represents the latest in today's cordless phone technologies, offering clearer reception, increased range and security, and less interference than older phones using the much busier 2.4 GHz and 900 MHz bands. The ip5825 includes two handsets but requires only one phone jack. Just plug the base unit into any existing jack, and place the second handset and charger anywhere that you need an extra phone?all the latter needs is a power outlet. You can use the two handsets as a convenient around-the-house intercom system, transfer calls between handsets, and even share a conference call. Ready for caller ID and call waiting (require phone company service), each handset has a three-line backlit LCD that displays the name and number of any incoming call. Up to 50 names and numbers are stored in the handset's memory, which can be accessed at any time by simply pressing arrow keys to scroll through the caller ID log. You can delete entries at any time, and you can display information in English, Spanish, or French. Two hands-free conversation choices are available: speakerphone (both base and handset) or an optional headset (2.5 mm jack and belt clip included). Additional features include illuminated handset keypads, any key answer, handset volume, a mute button, and redial. The phone has a sleek gray exterior with a modern-looking finish, and it doesn't take up a lot of room. It can even be wall mounted. What's in the Box
ip5825 cordless phone base unit, two handsets, one remote charger stand, two AC power adapters, one phone line cord, two battery packs, two belt clips, user guide, warranty information. |  |
Customer Review:A2YBO2EKFNRL3T
Rating: 
Summary: Vtech Cordless phones
The phones didn't even last a year-the batteries started losing their charge/not charging. And even if they did manage to charge, they did not have a very long use time/talk time. We thought about replacing the batteries, however it was cheaper in the long run to get new phones-this time we went with Uniden and have been happy with them.
Customer Review:A1GHMYJJPZ5QQF
Rating: 
Summary: Phone ok, but bad customer service
The phone works ok (good reception, etc.), but my battery died after less than a year. I tried their website for a replacement, but the wrong type is shown for this particular model. So, I tried phoning customer support... BIG mistake.
The company uses a really difficult voice-mail system. Like everyone, I've experienced a few of these in my day, but this is THE WORST - trust me. To make a long story short, I was able to purchase a battery replacement after about 45 minutes of pressing buttons (and waiting on hold).
When I tried to contact a supervisor to vent my frustration (nicely), I was put on hold for 30 minutes. After hanging up and phoning back (their main corporate headquarters) I discovered that it's absolutely impossible to speak to anyone in person - you have to leave a message and wait for a call-back the following day.
Hard to believe a corporation of their size won't pay for an operator to be there for a customer as a last resort... I realize that in this day and age every company needs to cut costs to remain competitive. But, this should never come at the expense of the customer needing support - there's no better way to lose loyalty than to frustrate someone who is already experiencing difficulty. If I had to do it over again, I'd think twice before buying one of their products. I give them 3+ stars for the phone, but a big zero for customer support.
Customer Review:A3EITIOR0HLX2N
Rating:
Summary: Lots of problems. The worst cordless phone I have ever owned.
Lots of problems. The worst cordless phone I have ever owned. Probably the worst phone I have ever owned. Possibly the worst household appliance I have ever owned. Bad design, implementation, construction, and support.
I kept my Vtech ip5825 despite the problems lots of folks have reported with battery recharging and 2.4 interference. I want to let people know about all the OTHER problems this terrible phone has. Only one of my two handsets had recharging problems. It was also the handset that was physically hot to the touch when recharging.
1) The hot recharging problem is actually noted on the Vtech WebSite FAQs, but with no information as to what to do about it. This is inexcusable. The problem is so common that it is on a FAQ! If the solution is to send it in for a replacement, Vtech should say so. Bad Web support.
2) The belt clip is nice, but Heaven help you if it breaks. Vtech does not sell a replacement, at any price. If you need the belt clip, you can end up with a useless phone for the lack of what should be a 50 cent piece of plastic. Bad sales support.
3) The volume control buttons are prominent and on the side. Very easy to adjust, particularly by accident when you are grabbing the phone. Bad design.
4) The menu system is very clumsy. There are no menu shortcuts. It took a sequence of seven button pushes, watching the screen as I scrolled, in order to mute the ringer when I went to sleep.
5) Muting the ringer also mutes the locator. If the ringer is off, you can lose the handset and the locator won't help you find it. Horribly bad implementation.
6) When dropped, the battery cover often pops off. Poor construction.
7) The phone book only holds 50 numbers, which is a lot less than it sounds like.
8) Editing the phone book is not intuitive. I had to recheck the manual every time for the first few months. Adding numbers from the re-dial list was confusing even *with* the manual.
9) Editing telephone numbers is nearly impossible. If you need to add a "one" in front of a phone number to dial long-distance, you have to delete the entire number and then re-type it!
10) After a year or so, the phone developed so much static that it became unusable. Other folks could hear me, but I couldn't hear them at all. That's when I gave up.
This many different types of problems in just one product strongly suggests that Vtech is a terribly managed company. I will not buy Vtech again and I am recommending to my friends and family that they don't either.
Customer Review:A1BROLZIZHP111
Rating: 
Summary: VTech ip5825 5.8 GHz DSS Cordless Speakerphone - Dual Handsets
Nice phone overall, but not much volume to the earpiece. I'd rate it a 5 otherwise out of five, but if you can't hear who's calling sometimes, a three is the best I'd give it....
Customer Review:A2GSPOZDU7JL0E
Rating:
Summary: Lasted just under two years
The phones worked just fine, very easy to use, no interferences with our wi-fi. We bought them less than two years ago, and around two months ago both phones needed a new battery, first the one we use the most and then about three or four days later, the other one, which we don't use much. After replacing the batteries, the display started to fail, one line at a time. Now it's to the point where one of the phone's display is completely unreadable, and the other one is only somewhat readable in the first line. We were pretty happy with them, and we have given them good use, but it just seems like they are somehow programmed to last a couple of years.
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