Features:
- 400 prepaid wireless units, good for 60 days from activation
- Local and long distance calls use 1 unit per minute, roaming calls use 2 units per minute
- Nationwide service, compatible with all TracFone handsets
- No contracts, bills, credit checks, or activation fees
- Note: Airtime cards are non-returnable, non-refundable and non-replaceable.
Accessories:
Customer Review:A1TAM65T51PHHJ
Rating: 
Summary: Total Incompetence
In all my fifty five years I have never dealt with such an incompetent company. We have had 5 Tracfones and trying to get them to work is difficult, which is putting it mildly. No-one at their company understands English and even speaking very slowly doesn't work, so much so that you go round and round in a continual loop. We needed a new sim card last year, three times they said they'd sent it and three times it never arrived. Bought a new phone and need a sim card but this time they tell me my cousin's address doesn't exist - funny she's been there a while and we've visited her. (We live in England but spend many weeks in the States each year). They won't send cards to England, fair enough, but why can't they deliver them to addresses in the States, or at least not lie and say they have when they obviously haven't. Avoid this company like the plague.
Customer Review:AQ3PZ4W3KPMYO
Rating:
Summary: DO NOT Port your number over. Website is dysfunctional.
I thought it would be a good idea to move to prepaid as I rarely use my phone & my t-mobile family plan was taking $80 a month regularly. The website seemed straight forward enough to get my phone # ported over. It was nothing of the sort. The website resubmitted my information twice for the same phone & then after about two hours dealing with customer service, they sent a new SIM card out. I got it activated and working for one of my lines. I then called back about my other line, they said they would fix it and get the port going to the correct phone. Two days later the phone that was working, stopped working and my original line was basically ported from one Tracfone to the other Tracfone. At least it worked, so fine. I have one line, but my brother's phone still isn't working.
Not wanting to go through the headache of calling Customer Service, I spent another $20 on a new phone to start from scratch and try the port all over again. Tracfone ported the number into their system, the phone "activated" to where it shows the correct phone#, but alas "Your Service Is Restricted" is the message I get anytime I make a call. This is the same thing that happened with the original phone. So I finally wait till my weekend to go through the one hour plus process of having them poke around on the phone enough to finally decide to send a new SIM. Unfortunately I got disconnected after about 50 minutes on the phone. Now I am really regretting this switch as it's eaten up a ton of my time and so far, has not saved me ANY money - it's a black-hole of time right now.
I do not think this has anything to do with the reps who work in the outsourced call center. They are merely doing the best they can and it sounds like they are understaffed and restricted to following scripts. They are nice, but it's irritating when they're trying for 20 minutes to get a hold of someone in the Number Portability Department. Also on many occasions calling them resulted in an automated message that said "We are experiencing unusually high call volumes" and then it would just hang up on me. I don't think the volume is "unusual" if I am chronically getting that message, perhaps Tracfone needs to hire more people to man the phones & the portability department.
On top of this, I can't self help myself. The website messed up my number port, it messed up the activation, it doesn't remember me when I check "Remember Me" when signing in. Perhaps if I had done everything over the phone in the first place it may have gone better, but something tells me that the CSRs have to deal with the same dysfunctional system I do.
Overall a terrible experience. If you do not need to port your phone# or deal with customer service, it may go much more smoothly for you.
Customer Review:A19VKDSJYTBNL8
Rating:
Summary: Tracfone simi cards
Do NOT buy tracfones. We had enjoyed an excellent relationship with them until our daughter's cell phone got lost. It had approximately $300 on it. When we finally found it buried at the bottom of her school backpack, it still worked, but couldn't call anyone.
Of course it had gone past the renewal date, and so therefore we had "lost" the minutes. But the cellphone showed that the $300 was still loaded on the card, and the phone number deactivated. Which was fine with us, but we sure would have liked either our money back, or be able to transfer it to another tracfone phone. I am told SIM cards hold all the data.
My husband called and asked to transfer it over to his own tracfone. First they said yes, and then they said no. I call this stealing and I think it should be made illegal. Minutes that were prepaid should NEVER be lost.
We have been told the sim cards can be read and the minutes put on a unlocked phone. So, we're working on it.
I feel that all prepaid phones should have their minutes kept FOREVER. I should use what I want, for however long. I am not a big phone talker, but having the minutes already paid for, gives me a feeling of security wherever I go.
So, we'll not use them again.
Customer Review:A1O64Y4XAG1I26
Rating:
Summary: Tracfone Customer Service is terrible
I've owned a Tracfone for 3 years. My old Tracfone quit working, so I purchased a new one. I've been trying for 4 weeks to transfer my old phone number to my new Tracfone. It's been a nightmare-after 4 weeks, 3 new sim cards, and countless calls to TracFone customer service reps, I've accomplished nothing. My phone is still not activated, I still don't have my old number transfered, and I've wasted 7 hours speaking to customer reps. I don't recommend TracFone.
Customer Review:A342ABXNF31ZPA
Rating: 
Summary: Cell phone.
I've had my Tracfone for about 9 months. It has good battery-life between charges. The phone itself is compact and stylish. I also bought the optional adapter that plugs into my car cigarette lighter. Tracfone has a 'refer a friend' program that will give each of 100 free minutes if i refer you anytime before you activate the phone. All you have to do is send me an email asking for a referral.
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